FAQ
Making a Phone Sex Call
How do I place a phone sex call?
What can I talk about?
Where do girls answer their phones?
How will the call end?
What if I have unused time at the end of a call?
Can I extend time on the phone?
Can I talk to more than one girl at a time?
Phone Sex Pricing
What does it cost?
How can I pay?
How will my credit card be billed?
Do you accept international calling?
Is there a spending limit?
Privacy
Is my information safe?
What is your privacy policy?
Will you ever contact or email me?
Gift Purchasing
Can I tip a girl or send her presents?
May I buy a girl’s panties or other items?
Customer Relations
What is the complaints/refunds/problems policy?
How do I contact you if I have a problem?
How Do I place a call? [Back to Top]
First, look around and meet our sexy Bay City Blues Girls. As browse the Available Girls, you will see a small graphic of each girl listing whether she is available or not. Please CLICK on it. It will bring you to each girl’s individual page, which will include a voice clip and tell you about her phone sex specialties. There will also be links to her personal blogsite so you can read her profile, her likes and dislikes, and get to know her better. Each girl’s page will display an ONLINE INDICATOR letting you know if she is available. This indicator will let you know whether the girl is available, on a call, or offline. Please feel free to contact our sexy operators before calling. They can be reached by AOL Instant Messenger, by Yahoo Messenger, or by email. We also invite you to visit our FREE chat room, make yourself comfortable, and meet some of our sexy ladies.
When you’re ready to speak with one of the girls, you have a choice of two ways to call.
1) Dial our toll free number. 1-866-SEXY-832 (1-866-739-9832). You will be connected to one of our professional live dispatchers who can take your information and instantly connect you to the available girl of your choice.
or,
2) Use our CLICK TO CALL system. Simply click on the ONLINE INDICATOR where it says "Click to call now." You will then be able to input your phone number and payment information over the web. Our state of the art secure system will walk you through a few simple steps and then call your phone number. You will then be connected directly with your sexy fantasy girl. For those of you who need a moment to disconnect from the internet and free up the phone line, the system will easily allow you the necessary time.
What Can I Talk About? [Back to Top]
We have no rules restricting your calls except that, of course, they have to be legal. However, we want you to know that we respect our sexy girls and consider them very special. We do not require our girls to talk about any subjects with which they are uncomfortable. On the other hand, we are absolutely certain that whatever your preference may be, we have a sexy girl who is ready, willing, and able to thrill you with it!!
We also would like to recommend that you check our Fetish Glossary and Roleplay Menu, where you will find an in-depth list of exciting topics.
Where do girls answer their phones? [Back to Top]
Our girls answer phones in their own homes. No one works in a call center. No one works in a cubicle, and all the girls are personable and perform calls in a private place in their own environment. Some girls answer in their bedrooms, some in the comfort of their living rooms, outside on the terrace, or sometimes if you’re lucky, you might get a girl relaxing in a hot tub. If a girl decides to travel or go on vacation, she may forward her phone to wherever she is going. But rest assured, girls do not work in cubicles or in an office.
How Will the Call End? [Back to Top]
You will be given a one-minute warning when you are nearing the end of your phone sex call. This is so that the phone doesn’t abruptly hang up in your face, and it allows you to finish the call at a quicker pace, say your goodbyes, or tell your phone sex girl that you will extend the call so she knows to expect you. After your call completes, you will be given the option to either extend the call or hang up. If you decide to extend the call, just stay on the line. You will be returned to a dispatcher who will be happy to help you purchase more time.
What If I Have Unused Time at the End of a Call? [Back to Top]
Bay City Blues, LLC makes every effort to keep our prices low, therefore unused time CANNOT be carried over or saved in any way. We want our callers to understand that we sell CALLS. We do not sell minutes. Unfinished or uncompleted amounts of time are NOT reimbursed and are considered tips for your phone sex girl. It is not uncommon to hang up early to leave your girl a friendly tip. Minutes do not carry over.
Can I Extend Time on the Phone? [Back to Top]
We expect to have this working again soon. We are presently working with our telecommunications provider to have it set up and working properly. We will not roll it out before it is working correctly, but we are actively working on it and we look forward to it being in place.
Can I Talk to More Than One Girl At a Time? [Back to Top]
YES. You may speak with two girls at the same time.
Simply call our toll free number 1-866-SEXY-832 (1-866-739-9832). Tell our dispatcher which girls you would like to have a phone sex threesome with. She will connect you with your girls and arrange your orgy call. As long as the girls are available, you may speak with any two girls you like on one call. This option is only available through our toll free number. This cannot be done through online billing.
What Does It Cost? [Back to Top]
1) We sell calls and not minutes. Calls may be purchased in lenghts of 10, 15, 20, 25, 30, 45, and 60 minutes.
2) At-a-glance phone sex prices:
10 minutes…..$30.00
15 minutes…..$45.00
20 minutes…..$60.00
25 minutes…..$75.00
30 minutes…..$90.00
45 minutes…..$135.00
60 minutes…..$175.00
3) Visa, MasterCard, American Express and Discover are billed as Bay City Blues, LLC
4) Calls to more than one girl will be billed at an extra $2.50 per minute for each additional girl. 60 minute calls are discounted. Which leads us to our next question.
How can I pay? [Back to Top]
Bay City Blues offers our clients several easy ways to pay for phone sex calls.
1) Visa, MasterCard, Discover,or American Express. All cards may be used for both online payments and dispatch calls. Your credit card information can easily and safely be taken over the phone by one of our friendly live dispatchers. The cards can also easily be used online with our Click To Call web system.
2) Pre-payments. We understand that some clients may require another more private method of handling payments. Therefore, we are not only happy to accept pre-payments in the form of money orders or checks, but we want to encourage them. We will offer a discount for pre-payments. This makes the price of single girl phone sex calls for pre-payments as follows:
10 min…….. $25.00
15 min…….. $37.50
20 min…….. $50.00
25 min…….. $62.50
30 min…….. $75.00
45 min…….. $112.50
60 min…….. $150.00
Please be aware that we must know who you are and have proof that you are old enough to use our service. We need to have your name, address, phone number, email, and some sort of proof (a government form of some sort with your age together with some way we know that it’s really you) of age. A credit card is considered adequate proof as well, together with identification showing that it is YOUR card.
Please make money orders or checks payable to "Bay City Blues, LLC," and send to Bay City Blues, LLC. 941 N Cook St, Portland, OR 97227. Please allow enough time for mail delivery to us. In order to further encourage pre-payments, we will honor personal checks on receipt. Should you have any questions concerning pre-payments, please feel free to contact us at BillingDept@BayCityBlues.com.
How will my credit card be billed? [Back to Top]
Visa, MasterCard, American Express, and Discover will all be billed as Bay City Blues, LLC. Should you have any questions or problems with your bill, Customer Service may be reached by email at: CustomerService@BayCityBlues.com or by phone at (201) 655-3355.
Do you accept international calling? [Back to Top]
At this time we accept phone sex calls from the United States and Canada only. We do plan to accept international calls in the future. Check back with us in the near future for international calling!
Is there a spending limit? [Back to Top]
Yes. For all brand new callers, and indeed for all callers, we pay very close attention to the amount of phone sex calls made in a short time. This is in order to prevent fraud and also helps us provide you with the best possible service (to protect us as well as yourself)…We do set an undetermined spending limit.
You may receive an email from us requesting that you send us a fax with your credit card (front and back) to prove it is in fact you, which ensures no one has stolen your card and run up a high bill. Along with this, we will request a signed note authorizing charges, so that we know it is truly your card and so that we can match signatures. This also gives us the assurance that you are using your own card. We understand this is an inconvenience on your part, and for that we apologize. However, this is to protect both us and the caller, and, unfortunately, the inconvenience is necessary. We are certain you understand the risk of fraud which we all have to defend against. You may scan this information and email it to: Howard@BayCityBlues.com. Should you need to fax the information to us, you will have to contact us on the Customer Service line at (201) 655-3355 and we will give you a number which you can use. Please DO NOT fax to this number.
Will you ever contact or email me ? [Back to Top]
We respect the desire for privacy on the part of our callers. However, most banks processing for adult accounts now require an email address and some send out confirmations. We will not contact you otherwise unless there is a problem with payment.
Is My Information Safe? [Back to Top]
Bay City Blues, LLC has implemented extensive security measures in an attempt to protect any and all information under our control. Credit card information over the web is only passed through gateways protected by the latest SSL encrypted data methods. Web security is monitored around the clock.
Furthermore, access to your personal and credit card information is extremely limited. Access to is restricted to managers and our professional dispatching staff.
What is your Privacy Policy? [Back to Top]
Our full Privacy Policy can be found on the Privacy Policy Page.
Can I Tip a Girl or Send Her Presents? [Back to Top]
Tipping is always appropriate. Tips can be left for a girl after a special phone sex call if you desire. This is only possible by calling our live dispatch line at 1 (866) SEXY-832. Simply stay on the line after your call ends, and our system will return you to the dispatcher who can easily accept your tip for the girl. Unlike other companies, which only actually tip your girl a very small portion, we give your girl all of it. We take out only the credit card fee and keep none of it for ourselves. Indeed I wish the credit card fees were lower. They are high enough that it makes a difference to the girls.
Presents are possible to those girls who have wish lists. Girls will have a link to their wish lists on their profile, and may also have one on their personal website. Bay City Blues is happy to endorse this way of letting your girl know how you feel.
If you want to send a girl anything that is not on her wish list, such as lingerie, a greeting card, etc. you are welcome to do so. But you must send it to the address below. Please do NOT ask your girl for any personal information.
If you would like to send gifts, we request that you send them care of:
Bay City Blues, LLC
941 N Cook St
Portland, OR 97227.
Be sure to include a note inside your package letting us know the name of the girl you would like to receive your item(s) or it will not be delievered properly. The address MUST be exactly as above.
Sending a girl money is a GIFT, it is not a payment or a semi-payment for a call. She is not only not required, but should not be expected, to give you anything in return. Never in ANY circumstance should you expect her to give you something in return. A girl will NOT give you her home number or her private address in exchange for a gift, so do not even ask.
Can I Buy a Girl’s Panties or Other Items? [Back to Top]
No. We find that it is too difficult to work efficiently, and we are sorry but we cannot provide this service.
What is the Complaints/Refunds/Problems Policy? [Back to Top]
We understand that phone sex is an extremely personal service. In this field, as in any business, there are sure to be complaints about service. We take them seriously. We value our clients and rely on their input to constantly improve. Any complaints should be sent to us at CustomerService@BayCity Blues.com.
We strongly want our clients to be happy. We know that each client has unique desires and needs. Please communicate them to your sexy fantasy girl as best you can, so that you may both enjoy your call. Communication is the key to a good phone sex call, and it is the best way to avoid complaints.
Bay City Blues recommends a ten minute call when you are first calling us, or during your first call with a girl who is new to you. This will give you a chance to meet the girl and decide whether she is right for you. We also recommend reading different girls’ profiles and blogs to ensure that you find one who fits your desires.
Should you feel that you have been treated wrongly, we hope that you will contact us at CustomerService@BayCity Blues.com. Please explain to us what has happened in as much detail as you can. We request that you not be rude or obscene, except as necessary to explain the situation.
Due to the nature of the service our girls provide, we are unable to give refunds except in EXTREMELY rare situations. These will be looked at by management and considered on a case-by-case basis.
We are VERY aggressive about both fraud and illegitimate chargebacks. We will use ALL legal means at our disposal to fight both of these. This includes lawyers and lawsuits. This includes reporting to law enforcement authorities. This includes anything we may think of in the future. Credit card and check fraud are serious crimes. If you have been the subject of fraud on the internet, please file a complaint at the Internet Fraud Complaint Center.
Chargebacks will cause callers to be banned from our service. Callers banned for illegitimate chargebacks will also find that we share their name with other services.
How do I Contact You if I Have a Problem? [Back to Top]
Billing Questions… BillingDept@BayCityBlues.co m
Customer Service… CustomerService@BayCity Blues.com
General Questions… Mail@BayCityBlues.com
Send payments, inquiries and gifts to girls to:
Bay City Blues, LLC
941 N Cook St
Portland, OR 97227
Be sure to include a note inside your package the name of the girl you would like to receive your item(s) or it will not be delievered properly. The address MUST be exactly as above.
Bay City Blues Fax… Please call Customer Service at (201) 655-3355 before faxing, and we will make arrangements with you. Please DO NOT fax to this number.
Bay City Blues Customer Service… (201) 655-3355
